How we do it

Facilitation and research.

Hands-on workshops that pair real design-thinking and agile tools with your team's actual, current problems.

Facilitation

Problem Solving Jams

1–3 day jams that pair a real design challenge with hands-on mapping: journey, stakeholder, empathy, persona, ecosystem, process.

Your challenge or ours, built to leave your team faster, closer, and clearer on how you work.

Participants leaning over a long worktable, cutting and folding coloured paper during a Problem Solving Jam
  • Ice-breakers & stokes to warm the room
  • A design challenge with real constraints
  • Post-reflection analysis from your facilitators

Research

UXIRL

User experience research, in real life.

We sit down with the people you serve (customers, employees, community members) and fuse our research toolkit with your team's own knowledge.

Two people in close conversation across a worktable
  • Interviews & contextual inquiry
  • Feedback loops your team helps run
  • Synthesis your whole org can act on

Let's talk

Bring us your challenge.